Smart Organizations from Organizational Intelligence Perspective

Article Information
Journal: Business and Economics Research Journal
Title of Article: Smart Organizations from Organizational Intelligence Perspective
Author(s): Halit Keskin, Dilek Balak
Volume: 11
Number: 4
Year: 2020
Page: 1083-1096
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.300
Based on the individual intelligence literature, the conceptualization of organizational intelligence and the idea that organizational intelligence has a central role in the building of smart organizations has been the starting point of the study. Organizational intelligence refers to the capability that the organizations can both perform their daily routine activities and make decisions about unexpected situations in the dynamic global environment. Thus, organizations that can use this potential are defined as smart organizations. In this study, considering the effects of organizational intelligence on decision making, this study provides a conceptual framework which shows the central role of organizational intelligence on the construction of smart organizations. This research also discusses how organizational intelligence can create smart organizations that learn to manage information wisely. In this context, a literature review was made on organizational intelligence and smart organizations, the relationship between organizational intelligence and smart organizations was examined and future directions for upcoming studies were provided.

Keywords: Intelligence, Organizational Intelligence, Smart Organizations

JEL Classification: M10, M19 Full Text