Category: Manuscript2

The Effect of Job Insecurity, Working Conditions and Occupational Social Status on The Intention to Quit Occupation

The Effect of Job Insecurity, Working Conditions and Occupational Social Status on The Intention to Quit Occupation

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Effect of Job Insecurity, Working Conditions and Occupational Social Status on The Intention to Quit Occupation
Author(s): Handan Ozcelik-Bozkurt, Ali Turan Bayram
Volume: 11
Number: 3
Year: 2020
Page: 891-905
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.288
Abstract
In this research; the effects of job insecurity, working conditions and occupational social status perceptions of tourism educated accommodation establishment employees on their intention to quit the profession were investigated. For this purpose, the relevant literature was examined, information about the variables was presented, determinations were made for the relationship between variables, and a research model was created. Confirmatory factor analysis and path analysis were applied to variables through structural equation modeling. In order to test the model, a survey was conducted with 392 employees in 18 different four and five star accommodation establishments in Antalya. As a result of the research in which hypotheses are tested using structural equation modeling, it was concluded that job insecurity and bad working conditions had a positive effect on the intention to quit the occupation and the high level of professional social status perception had a negative effect on intention to quit the occupation. In this direction various suggestions were made to employers, sector representatives and relevant management units of the country.

Keywords: Job Insecurity, Working Conditions, Occupational Social Status, Intention to Quit Occupation, Tourism

JEL Classification: J24, J81, Z13, J63, l84

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The Relationship between Organizational Ethical Climate and Employee Voice Behaviour: The Mediating Role of Psychological Safety

The Relationship between Organizational Ethical Climate and Employee Voice Behaviour: The Mediating Role of Psychological Safety

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Relationship between Organizational Ethical Climate and Employee Voice Behaviour: The Mediating Role of Psychological Safety
Author(s): Mesut Soyalin, Canan Nur Karabey
Volume: 11
Number: 3
Year: 2020
Page: 875-889
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.287
Abstract
The aim of this study is to investigate the relationships among organizational ethical climate, psychological safety and employee voice behaviour. The effect of perceived organizational ethical climate on employee voice behaviour through psychological safety was investigated. In the theoretical framework, the concepts of organizational ethical climate, psychological safety and employee voice behaviour were explained respectively. To test the hypotheses, data were gathered through a survey conducted on 409 employees working at health sector in Siirt province. Data were analyzed by using SPSS and factor, correlation and regression analyzes were performed. In the analyzes performed, the employee voice was addressed in two dimensions: promotive and prohibitive voice. According to the findings of the research, organizational ethical climate positively affects employee voice behaviour and psychological safety. Moreover, it was observed that the effect of perceived organizational ethical climate on employee voice is partially mediated by psychological safety.

Keywords: Organizational Ethical Climate, Employee Voice Behaviour, Psychological Safety, Promotive Voice, Prohibitive Voice

JEL Classification: M10, M12, M14

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The Effect of Emotional Labor Behaviors of Employees on Burnout Syndrome and Intention to Quit: A Research in the Ready-made Clothing Sector

The Effect of Emotional Labor Behaviors of Employees on Burnout Syndrome and Intention to Quit: A Research in the Ready-made Clothing Sector

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Effect of Emotional Labor Behaviors of Employees on Burnout Syndrome and Intention to Quit: A Research in the Ready-made Clothing Sector
Author(s): Derya Keles, Esra Aydin Goktepe
Volume: 11
Number: 3
Year: 2020
Page: 855-873
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.286
Abstract
Employees in the service sector are expected to make intensive emotional labor behaviors to ensure customer satisfaction. In this study, the effects of service sector salespeople’s emotional labor behaviors on burnout syndrome and intention to quit were investigated. The sample of this study is the salespeople working in street stores or shopping malls stores in four different districts (Sisli, Bakırkoy, Beylikduzu, Bayrampasa) of four different ready-made clothing brands in Istanbul. The research methodology was determined as quantitative research and 296 salespeople participated in the research. As a result of the research, it was determined that the surface acting and close behavior dimensions of emotional labor behaviors increased the burnout syndrome and intention to quit. In addition, the in-depth behavior dimension was not significantly associated with burnout syndrome and intention to quit.

Keywords: Emotional Labor Behavior, Burnout, Intention to Quit

JEL Classification: M12, M54

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Submissiveness to Organizational Authority: Adaptation of Dezoort and Roskos-Ewoldsen Scale

Submissiveness to Organizational Authority: Adaptation of Dezoort and Roskos-Ewoldsen Scale

Article Information
Journal: Business and Economics Research Journal
Title of Article: Submissiveness to Organizational Authority: Adaptation of Dezoort and Roskos-Ewoldsen Scale
Author(s): Gokhan Turkoz, Bilge Aksay, Utku Gugercin
Volume: 11
Number: 3
Year: 2020
Page: 841-854
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.285
Abstract
Despite the comprehensive research on authority and authoritarianism in management and organization field, studies on submissiveness are rather scarce. Furthermore, no scale focusing on submission to authority in the workplace was adapted to Turkish to our knowledge. Nevertheless, determining the submission levels of employees to orders, including the inappropriate ones, would provide beneficial clues for an effective management process. In this context, this study aims to adapt Submissiveness to Organizational Authority Scale developed by DeZoort and Roskos-Ewoldsen (1997) into Turkish. A survey was conducted among 257 white-collar employees. The data was analyzed by using exploratory and confirmatory factor analyses. In order to assess construct (convergent and discriminant) validity of the scale, four different (sub)scales were used. These were Locus of Control Scale (Belief in an Unjust World), Authority Behavior Inventory (Respect for Institutional Authority), Rahim Organizational Conflict Inventory (Form-A, Obliging), and Dean’s Alienation Scale (Normlessness). The findings of the study suggested that the scale is a reliable and valid measurement tool, consisting of 2 dimensions. The findings highlight the impacts of cultural and linguistic issues on the adaptation process.

Keywords: Submissiveness, Authority, Authoritarianism, Organizational Authority, Scale Adaptation

JEL Classification: D23, M12

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Who is guilty? Evaluation of the Relationship Between Impulsive Buying Behavior and Food Waste from Perspective of Attribution Theory

Who is guilty? Evaluation of the Relationship Between Impulsive Buying Behavior and Food Waste from Perspective of Attribution Theory

Article Information
Journal: Business and Economics Research Journal
Title of Article: Who is guilty? Evaluation of the Relationship Between Impulsive Buying Behavior and Food Waste from Perspective of Attribution Theory
Author(s): Gulnil Aydin, Sabahattin Celik
Volume: 11
Number: 3
Year: 2020
Page: 823-839
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.284
Abstract
The aim of this study is to investigate the relationship between impulsive buying behavior and food waste, and to whom (to themselves, to other individuals in the family, to marketing professionals) consumers showing impulsive buying behavior attribute responsibility/crime as a result of waste. For this purpose, the survey method was used to collect data in the study. Data was collected from 324 participants. Findings obtained as a result of factor analysis, cluster analysis and t-tests applied to the data -although there was a relationship between impulsive buying tendency and waste of food- pointed out that this relationship is not waste-increasing. In addition, compared to those who show impulsive buying tendency and those with a tendency to planned buying; it was observed that they accused marketing practitioners more about wastage. In the light of the findings obtained in the conclusion of the study, suggestions were presented to the marketing practitioners.

Keywords: Waste of Food, Impulsive Buying, Attribution Theory, Locus of Control, Emotion

JEL Classification: M31, Q01, Q13

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The Effect of The E-Commerce Companies’ Benevolence, Integrity and Competence Characteristics on Consumers’ Perceived Trust, Purchase Intention and Attitudinal Loyalty

The Effect of The E-Commerce Companies’ Benevolence, Integrity and Competence Characteristics on Consumers’ Perceived Trust, Purchase Intention and Attitudinal Loyalty

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Effect of The E-Commerce Companies’ Benevolence, Integrity and Competence Characteristics on Consumers’ Perceived Trust, Purchase Intention and Attitudinal Loyalty
Author(s): Erkan Ozdemir, Mine Sonmezay
Volume: 11
Number: 3
Year: 2020
Page: 807-821
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.283
Abstract
The purpose of this study is to reveal the effect of consumer perceptions on the benevolence, integrity and competence of e-commerce companies on consumers’ perceived trust, purchase intention and attitudinal loyalty. The research data were collected by online survey method. The convenience sampling method was used in the study. The research was conducted between November 29 and December 29, 2019. As a result of the data collection process, 297 questionnaires were collected. The research model was tested with structural equation modeling by using Smart PLS. As a result of the research, significant effects of the integrity and competence characteristics of e-commerce companies on the perceived trust by the consumers was found. However, effect of the benevolence of e-commerce companies on the consumers’ perceived trust wasn’t found. As a result of the research, it was found that the perceived trust has significant effect on the purchase intention and the purchase intention has a significant effect on attitudinal loyalty. As a conclusion, e-commerce companies should improve benevolence, integrity and competence which are the antecedent variables affecting trust in order to increase the consumers’ perceived trust. As the perceived trust increases, the level of purchase and attitudinal loyalty of consumers will increase considerably.

Keywords: B2C, Benevolence, Competence, Integrity, Perceived Trust, Purchase Intention, Attitudinal Loyalty

JEL Classification: M30, M31, L81

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A Study on Consumers’ Usage Behavior of the Bank’s Mobile Payment APPs in Taiwan

A Study on Consumers’ Usage Behavior of the Bank’s Mobile Payment APPs in Taiwan

Article Information
Journal: Business and Economics Research Journal
Title of Article: A Study on Consumers’ Usage Behavior of the Bank’s Mobile Payment APPs in Taiwan
Author(s): Pih-Shuw Chen, Jia-Jan Lee, Sheng-Ju Huang, Che Liang Lin
Volume: 11
Number: 3
Year: 2020
Page: 793-805
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.282
Abstract
With the advancement of smart phones, the rise of mobile payments has become a new payment method for consumers. The purpose of this study is to use structural equation model to verify the factors that affect consumers’ behavior in using bank’s mobile payment applications (APPs), so as to provide recommendations as main reference to enhance bank’s mobile payment APPs. In this study, the research subjects were consumers who have used mobile payments APPs, a total of 300 valid responses were collected. The results show that security has a significant positive impact on perceived usefulness and perceived ease of use; perceived ease of use has a significant positive impact on perceived usefulness. Both of perceived usefulness and perceived ease of use have significantly positive influences on functional consumption value. Furthermore, functional consumption value and perceived usefulness have significant positive effect on usage behavior. As a result, banks are recommended to continually increase cooperative merchants that can use their mobile payments APPs, support for various operating systems of mobile phones, facilitate transaction speeds, ensure personal information, and provide user friendly interfaces.

Keywords: Bank’s Mobile Payment APPs, Security, Perceived Usefulness, Perceived Ease of Use, Functional Consumption Value

JEL Classification: G21, G41 M31

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The Influence of Gamification on Online Consumers’ Attitude and Intention to Purchase Fast Moving Consumer Goods

The Influence of Gamification on Online Consumers’ Attitude and Intention to Purchase Fast Moving Consumer Goods

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Influence of Gamification on Online Consumers’ Attitude and Intention to Purchase Fast Moving Consumer Goods
Author(s): Kaouther Dhahak, Farid Huseynov
Volume: 11
Number: 3
Year: 2020
Page: 769-791
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.281
Abstract
In the world of business, gamification is considered to be a quick-rising technique, with numerous organizations embracing gaming techniques and game-style rewards to grow customer interest and engagement and influence customer’s attitude toward their brands. This study has investigated the factors of gamification influencing online customers’ attitudes and intentions to purchase fast moving consumer goods (FMCG). This study presents a research model based on the Technology Acceptance Model (TAM) and previous empirical studies. There are seven factors in this model which are perceived ease of use, perceived usefulness, perceived enjoyment, perceived social influence, perceived trust, attitude and intention. Four out of seven factors are independent variables and attitude is mediator variable in the proposed research model. This study used quantitative research techniques and study data was collected from 200 participants who downloaded the gamified Oreo application, played with the app for certain duration, and later filled the study questionnaire. Collected data were analyzed with confirmatory factor analysis (CFA) and structural equation modeling (SEM) in AMOS statistical software. In this study, it has been found that perceived usefulness, perceived social influence, and perceived enjoyment positively influence attitude. However, it has been found that perceived ease of use does not influence attitude and perceived usefulness does not influence purchase intention. Trust and perceived ease of use have been found to positively influence perceived usefulness yet perceived enjoyment has not been found to influence perceived usefulness.

Keywords: Gamification, Fast Moving Consumer Goods, Technology Acceptance Model, Brand Attitude, Purchase Intention

JEL Classification: M31, O32, Q55

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Comparison of TFRS, BOBI FRS, KUMI FRS and General Communiqué on Application of Accounting System (MSUGT) in terms of Tangible Fixed Assets and Depreciation

Comparison of TFRS, BOBI FRS, KUMI FRS and General Communiqué on Application of Accounting System (MSUGT) in terms of Tangible Fixed Assets and Depreciation

Article Information
Journal: Business and Economics Research Journal
Title of Article: Comparison of TFRS, BOBI FRS, KUMI FRS and General Communiqué on Application of Accounting System (MSUGT) in terms of Tangible Fixed Assets and Depreciation
Author(s): Alp Aytac, Umit Gucenme-Gencoglu
Volume: 11
Number: 3
Year: 2020
Page: 753-767
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.280
Abstract
Tangible fixed assets have an essential place in the balance sheet, and accurate calculation of costs, valuation, depreciation, and accurate presentation of related financial statements are crucial. There are regulations in Turkish Financial Reporting Standards (TFRS), Financial Reporting Standard for Large and Medium-sized Entities (BOBI FRS), Financial Reporting Standard for Small and Micro Entities (KUMI FRS) and General Communiqué on Application of Accounting System (MSUGT) tax applications related to tangible fixed assets. The purpose of this study, which is carried out by scanning standards and legislative provisions, is to identify similar and different aspects by comparing these regulations that form different reporting frameworks. In addition, emphasizing the differences and similarities between standards and tax regulations used in MSUGT applications and contributing to the literature and applications are among the aims of the study. As a result, even though there are many similarities within the framework of TFRS, BOBI FRS, and KUMI FRS draft, borrowing costs and delay interest separation issues are different among standards. However, there are essential differences between tax regulation and standards that aim informational reporting, especially in terms of depreciation and measurement in the following periods.

Keywords: Financial Reporting Frameworks, Tangible Fixed Assets, KUMI FRS

JEL Classification: K34, M40, M41, M48

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An Alternative Index Study in Determining the Level of Socio-Economic Well-Being: Evidence from the G-20 Countries with ARAS Method

An Alternative Index Study in Determining the Level of Socio-Economic Well-Being: Evidence from the G-20 Countries with ARAS Method

Article Information
Journal: Business and Economics Research Journal
Title of Article: An Alternative Index Study in Determining the Level of Socio-Economic Well-Being: Evidence from the G-20 Countries with ARAS Method
Author(s): Guler Aras, Filiz Mutlu-Yildirim
Volume: 11
Number: 3
Year: 2020
Page: 735-751
ISSN: 2619-9491
DOI Number: 10.20409/berj.2020.279
Abstract
The level of well-being is important in terms of monitoring macro-level progress and determining the necessary strategies. Although economic factors are the focus of the well-being level assessment, an increase in concerns about social issues such as equality, health, safety, and quality life, along with the crises, reveals the need to consider social indicators in this valuation. Currently, there are many indices developed such as the Human Development Index and the World Happiness Index. Although the indicators of each index differ, it is seen that subjects such as “healthy and long life”, “education”, “gender equality”, “standard of living”, “labor force” come to the fore. In this study, in addition to these areas, indicators on the dimensions of “business environment”, “communication infrastructure”, “defense” and “population” are included. In terms of the scope of the focus area of each index, an index has been developed that can be an alternative to multidimensional, socio-economic well-being level indices in terms of representing all. To test the effectiveness of this index, an application has been made on the G-20 countries using the ARAS method and the countries that stand out in terms of socio-economic well-being level are listed. Comparing the findings with the related indices, similar results were observed. According to the results, it has been determined that Australia, Canada, America, Germany, and England are the countries with the highest socio-economic well-being level. However, Turkey, South Africa, Indonesia, Brazil, and India are located in the last row.

Keywords: Socio-Economic Well-Being Index, G-20, Multiple Criteria Decision Making Techniques, ARAS

JEL Classification: D60, I30, I31, O57

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