Category: Manuscript

Dilemma of Responsible Leadership in Pakistan: Finding the Fulcrum Between Responsibilities and Resources using Delphi, DEMATEL, and ANP

Dilemma of Responsible Leadership in Pakistan: Finding the Fulcrum Between Responsibilities and Resources using Delphi, DEMATEL, and ANP

Article Information
Journal: Business and Economics Research Journal
Title of Article: Dilemma of Responsible Leadership in Pakistan: Finding the Fulcrum Between Responsibilities and Resources using Delphi, DEMATEL, and ANP
Author(s): Omar Khalid Bhatti
Volume: 15
Number: 3
Year: 2024
Page: 309-329
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.447
Abstract
Responsible leadership entails balancing the needs of various stakeholders, yet resource constraints and the pursuit of visible benefits for both the community and the organization pose challenges. This study proposes a methodology to identify the most essential and impactful responsibilities for leaders. Utilizing the Delphi technique, decision making trial and evaluation laboratory (DEMATEL), and analytical network process (ANP), data were collected from 40 respondents representing diverse stakeholder groups. The study first identified five major criteria through Delphi technique which included: (a) needs of the surrounding community, (b) areas with minimal government support, (c) enhancement of organizational image, (d) contribution to organizational performance, and (e) quantity of resources required. DEMATEL analysis revealed that criterion (e) was the most influential, followed by (b), (c), (a), and (d). Criteria (a), (b), and (c) acted as influencers, whereas (d) and (e) were receivers. Then, using the Delphi technique, five key responsibilities were identified: (R1) supporting children’s education, (R2) capacity building for the local community, (R3) setting up water filtration plants, (R4) improving the working environment, and (R5) reducing discrimination. ANP analysis prioritized these responsibilities according to the already identified criteria as R1, R2, R5, R4, and R3 respectively. This structured approach is expected to guide leaders in making decisions to allocate resources optimally, thereby maximizing benefits for both the organization and the community.

Keywords: Responsibility, Responsible Leadership, Decision Making, Social Responsibility, Community, Welfare

JEL Classification: M10, M12, M14

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Developing Career Resources Through Work-Based Learning: A Qualitative Study on Internship Experiences

Developing Career Resources Through Work-Based Learning: A Qualitative Study on Internship Experiences

Article Information
Journal: Business and Economics Research Journal
Title of Article: Developing Career Resources Through Work-Based Learning: A Qualitative Study on Internship Experiences
Author(s): Merve Gerçek, Cem Güney Özveren
Volume: 15
Number: 3
Year: 2024
Page: 291-307
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.446
Abstract
Work-based learning (WBL) is an educational approach that builds a bridge between theory and practice. While there has been much study on the effectiveness and success of internships in fields like health, engineering, and teaching, there is a scarcity of studies examining how internship experiences might impact the career outcomes of business students. Based on social cognitive career theory, this study aims to explore business students’ internship experiences and their potential influence on their career resources. A qualitative research design was employed in this study. Two diverse focus group studies, which consisted of thirteen students in total, were conducted to investigate the participants’ internship experiences deeply. The findings were analyzed using thematic content analysis. Based on the results, two themes emerged: “internship satisfaction factors” and “career resources.” The findings showed that internship experiences make significant contributions to the career development process by providing vital skills, including networking, communication, and job searching, in addition to facilitating the transfer of theoretical knowledge into practice. The findings provide valuable insights for scholars and policymakers in higher education institutions and various organizations interested in establishing internship programs.

Keywords: Social Cognitive Career Theory, Work-Based Learning, Career Resources, Career Development, Internship Experiences

JEL Classification: M10, D83

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Investigating the Effects of Organizational Long-Term Orientation and Employees’ Pay Satisfaction on Turnover Intentions

Investigating the Effects of Organizational Long-Term Orientation and Employees’ Pay Satisfaction on Turnover Intentions

Article Information
Journal: Business and Economics Research Journal
Title of Article: Investigating the Effects of Organizational Long-Term Orientation and Employees’ Pay Satisfaction on Turnover Intentions
Author(s): Eda Aksoy
Volume: 15
Number: 3
Year: 2024
Page: 277-290
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.445
Abstract
This research investigates the impact of organizational long-term orientation (LTO) and employees’ pay satisfaction on their intentions to leave their jobs. Drawing from stewardship theory, it proposes that both organizational LTO and pay satisfaction will inversely influence employees’ intentions to quit. Furthermore, these two antecedents are expected to have an interactive influence on turnover intentions. The theoretical model was empirically tested with data collected from an online survey of 335 white-collar employees across various industries in Türkiye. The data were analyzed using moderated multiple regressions. The findings provide empirical support for the hypothesized negative relationships between both organizational LTO and pay satisfaction with employees’ intentions to leave their jobs. Furthermore, LTO has a significant moderating effect. When pay satisfaction is low, LTO significantly reduces turnover intentions. No significant effect is found when pay satisfaction is high. Hence, the study shows that pay satisfaction has a key influence on employees’ decisions to remain with the organization, especially in the context of high levels of unemployment and economic uncertainty observed in developing countries like Türkiye. Nevertheless, the study findings also suggest that organizations that have a high level of LTO can buffer at least some of the negative effects of low pay on employee retention.

Keywords: Long-term Orientation, Turnover Intention, Pay Satisfaction

JEL Classification: M120, M540, M510

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The Effect of Restaurant Shows on The Consumers’ Behaviors

The Effect of Restaurant Shows on The Consumers’ Behaviors

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Effect of Restaurant Shows on The Consumers’ Behaviors
Author(s): Sefa Emre Yılmazel
Volume: 15
Number: 3
Year: 2024
Page: 257-275
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.444
Abstract
This study aimed to reveal consumers’ behavior towards restaurant shows. In this respect, the effect of restaurant quality on consumers’ revisit intention through consumer satisfaction and share intention on social media was investigated, and whether the attitude towards shows has a moderating effect in this relationship was identified. In the study, data was collected from a total of 466 fine-dining restaurant customers. Direct, mediating, and regulatory effects were analyzed with the data collected. The results showed that restaurant quality components (food quality, service quality, and physical environment quality) affected consumers’ intention to revisit. Additionally, the mediating effect of satisfaction and intention to share on social media was proven in this relationship. Moreover, it revealed the moderating effect of consumers’ attitudes towards shows. Therefore, depending on the consumers’ reactions to the shows, it can be possible to determine the quality levels of the restaurants and to change the intentions of the consumers who have low intention to revisit the restaurant shows to be held afterward.

Keywords: Restaurant Shows, Food Quality, Service Quality, Social Media, Revisit Intention

JEL Classification: M10, M31, L66, L84

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Antecedents and Consequences of Consumers’ Attitudes Towards Artificial Intelligence in Social Media

Antecedents and Consequences of Consumers’ Attitudes Towards Artificial Intelligence in Social Media

Makale Bilgileri
Dergi: Business and Economics Research Journal
Makalenin Başlığı: Antecedents and Consequences of Consumers’ Attitudes Towards Artificial Intelligence in Social Media
Yazar(lar): Sinem Sargın
Cilt: 15
Sayı: 3
Yıl: 2024
Sayfa: 229-256
ISSN: 2619-9491
DOI Numarası: 10.20409/berj.2024.443
Öz
This study investigates the antecedents and consequences of consumers’ attitudes toward artificial intelligence in the social media era. Through an empirical study, data was collected from 388 consumers in Turkey. SmartPLS was used to test the proposed hypotheses. Several key findings were reached: (i) Anthropomorphism impacts consumers’ performance expectations positively. (ii) Anthropomorphism does not influence positive attitudes towards artificial intelligence. (iii) Consumers’ performance expectations have significantly positive effects on positive attitudes towards artificial intelligence and also on positive emotions. (iv) Positive emotions do not influence positive attitudes towards artificial intelligence. (v) Positive attitudes towards artificial intelligence significantly have positive effects on consumers’ engagement on social media. (vi) Social media self-efficacy has a positive effect on consumers’ engagement on social media. (vii) Consumers’ social media engagement impacts purchase behavior positively. Establishing a comprehensive framework, this study offers valuable insights into the intricate relationships among anthropomorphism, performance expectations, emotions, attitudes, social media self-efficacy, social media engagement, and consumer purchase decisions in the evolving landscape of artificial intelligence. The study contributes to the literature by examining the antecedents and consequences of consumers’ positive attitudes toward artificial intelligence with a comprehensive model. Besides, understanding the drivers that push consumers to generate positive attitudes toward artificial intelligence and the consequences of these positive attitudes is crucial for marketing managers and businesses.

Anahtar Kelimeler: Anthropomorphism, Performance Expectations Towards AI, Consumers’ Positive Attitudes Towards AI, Consumer Engagement on Social Media, Social Media Self-Efficacy, Customer Purchase

JEL Sınıflandırması: M10, M31

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The Mediator Role of Brand Image in the Effect of Product Knowledge on Brand Loyalty: A Study on Mobile Phone Brands

The Mediator Role of Brand Image in the Effect of Product Knowledge on Brand Loyalty: A Study on Mobile Phone Brands

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Mediator Role of Brand Image in the Effect of Product Knowledge on Brand Loyalty: A Study on Mobile Phone Brands
Author(s): Yasmine Rhazaoui, Edin Güçlü Sözer, Mustafa Emre Civelek, Adnan Veysel Ertemel
Volume: 15
Number: 3
Year: 2024
Page: 211-227
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.442
Abstract
The objective of this study is to explore the relationships between product knowledge, brand image, and brand loyalty in the mobile phone brands context. Specifically, the study investigates the effect of product knowledge level on brand image and brand loyalty, the effect of brand image on brand loyalty, and how brand image mediates the effect of product knowledge on the brand loyalty of mobile phone users. The participants of the study were mobile phone users in the prominent cities of Turkey. A total of 426 participants were identified with the utilization of convenience sampling methodology and the data collection process was executed through a questionnaire distributed electronically. The results of the study confirmed the direct positive and significant effects of the product knowledge level of consumers on brand image and brand loyalty. On the other hand, the image perception of consumers regarding the mobile phone brand is found to have a significant and positive direct effect on brand loyalty. When brand image is included in the model as a mediating variable, the direct effect of product knowledge on brand loyalty turns into an insignificant one, which confirms the mediating role of brand image on the effect of product knowledge on brand loyalty.

Keywords: Brand Image, Product Knowledge, Brand Loyalty, Consumer Behavior, Consumer Electronics

JEL Classification: M30, M31, M39

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Organizational Ambidexterity: A Bibliometric Analysis

Organizational Ambidexterity: A Bibliometric Analysis

Article Information
Journal: Business and Economics Research Journal
Title of Article: Organizational Ambidexterity: A Bibliometric Analysis
Author(s): Şerife Kuzgun
Volume: 15
Number: 2
Year: 2024
Page: 189-209
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.441
Abstract
The purpose of the study is to provide a comprehensive conceptual framework for future research by examining academic research on organizational ambidexterity, influential journals, researchers conducting studies, and keywords associated with the concept. In this context, 1275 articles indexed in the Web of Science (WoS) database were examined and interpreted by creating tables and figures using the bibliometric analysis method and VOSviewer program. There are a limited number of bibliometric analysis studies on the subject. The findings show that there is increasing interest in the topic of organizational ambidexterity. Studies on the subject are mainly within the scope of management, followed by business and industrial engineering fields. The United States and China are at the forefront of the number of publications, and the United Kingdom and the United States are at the forefront of collaboration in co-authored studies. The most commonly used words as keywords are organizational ambidexterity, exploration, exploitation, and innovation. The largest number of articles were published in the Journal of Business Research, and the dominance of the Academy of Management Journal and Academy of Management Perspectives journals in the number of citations is noticeable. The authors with the most articles are S. Raisch, J. J. P. Jansen, Y. Y. Chang, and C. R. Li, and the most cited author is M. W. Lewis. It is thought that this study will pave the way for researchers and practitioners to study the concept of organizational ambidexterity, which has been researched in limited numbers and is still in its infancy.

Keywords: Organizational Ambidexterity, Bibliometric Analysis, Web of Science, VOSviewer

JEL Classification: M10, M19, L20

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Determining Artificial Intelligence Anxiety of Potential Employees of the Digital Age

Determining Artificial Intelligence Anxiety of Potential Employees of the Digital Age

Article Information
Journal: Business and Economics Research Journal
Title of Article: Determining Artificial Intelligence Anxiety of Potential Employees of the Digital Age
Author(s): Hande Ulukapı Yılmaz, Abdullah Yılmaz
Volume: 15
Number: 2
Year: 2024
Page: 171-188
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.440
Abstract
Artificial intelligence not only makes human life easier, but also brings some concerns. These concerns are included in the literature as artificial intelligence anxiety. This new technology is a rival to existing employees at the point of their jobs, professions, and future and there may be a serious threat to employment opportunities for potential workers. In this direction, it is aimed to determine the artificial intelligence anxiety of young people, who are seen as potential employees of the digital age, and to reveal whether this anxiety differs according to demographic characteristics. Within the scope of the research, data was collected from 318 university students by convenience sampling method using the survey technique, and the data was analyzed with independent sample t-test and one-way ANOVA test. According to the results, it was found that the artificial intelligence anxiety of university students is at a moderate level. In addition, it has been determined that the artificial intelligence anxieties of the students show statistically significant differences according to their grades, academic achievement, work experience, and having digital technologies. The findings are thought to contribute to the newly developing literature and provide discussion opportunities for researchers in future studies.

Keywords: Artificial Intelligence (AI), Artificial Intelligence Anxiety (AIA), Rational Action Theory, Digital Age, University Students

JEL Classification: E24, I23, O33

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The Role of Employee Resilience in the Impact of Emotional Intelligence on Career Success: A Field Study in the Logistics Sector

The Role of Employee Resilience in the Impact of Emotional Intelligence on Career Success: A Field Study in the Logistics Sector

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Role of Employee Resilience in the Impact of Emotional Intelligence on Career Success: A Field Study in the Logistics Sector
Author(s): Hüseyin Çiçeklioğlu
Volume: 15
Number: 2
Year: 2024
Page: 155-170
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.439
Abstract
Considering the challenges faced in today’s industrial working conditions such as career uncertainties, career efforts, and increased competition in the distribution of scarce resources that organizations have, employees need emotional, social, and cognitive abilities to manage these uncertain and stressful events. In line with this need, this study examines the mediating role of employee resilience in the effect of emotional intelligence on career success. Within the scope of the research, data were collected from 182 individuals working in logistics sector companies operating in an integrated manner with Mersin Port using the survey technique, and structural equation modeling was used with the data obtained. The research findings revealed that emotional intelligence directly affects career success and employee resilience. In addition, employee resilience was identified as a partial mediator between all emotional intelligence dimensions and career success.

Keywords: Emotional Intelligence, Career Success, Employee Resilience, Logistic Sector

JEL Classification: M10, M14

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The Effects of Technological Developments in the Construction Sector on the Housing Market: The Case of Ankara Province

The Effects of Technological Developments in the Construction Sector on the Housing Market: The Case of Ankara Province

Article Information
Journal: Business and Economics Research Journal
Title of Article: The Effects of Technological Developments in the Construction Sector on the Housing Market: The Case of Ankara Province
Author(s): Abdurrahman Tursun, Erol Demir
Volume: 15
Number: 2
Year: 2024
Page: 101-127
ISSN: 2619-9491
DOI Number: 10.20409/berj.2024.438
Abstract
The housing sector constitutes one of the fundamental components of the construction industry which holds a significant share within national economies. The ability to make successful housing investments is related to the thorough analysis and predictability of housing markets. Recent technological advancements in the construction sector are anticipated to lead to shorter construction completion times. In the study, the potential impact of the shortened construction completion times resulting from technological advancements in the construction sector on housing markets is investigated with a system dynamics approach. The research, limited to Ankara housing market, utilizes quantitative data such as the number of newly sold primary housing units, population and household numbers, building permit statistics, construction cost index (CCI), and domestic producer price index (D-PPI) for the period between 2013 and 2021, alongside qualitative data related to the region. According to the analysis findings, it is determined that in case construction completion times decrease to 3.5 months, fluctuations in monthly housing sales volume will occur within a narrower range. The expedited construction of housing units through evolving construction technologies suggests an alternative path towards achieving more predictable market conditions.

Keywords: Construction Sector, Housing, Housing Market, Construction Technology, System Dynamics

JEL Classification: R30, R31, R39

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