Article Information
Journal: Business and Economics Research Journal
Title of Article: The Effect of Supervisor Integrity on Employees’ Organizational Citizenship Behaviors: The Role of Trust in Supervisor
Author(s): Ilksun Didem Ulbegi
Volume: 10
Number: 3(Special Issue)
Year: 2019
Page: 709-722
ISSN: 2619-9491
DOI Number: 10.20409/berj.2019.195
The aim of this study is to reveal the direct, indirect, and total effects between the supervisor integrity perceptions of employees, trust in supervisor, and organizational citizenship behaviors. In this respect, the data is collected using a convenience sampling method from 413 banking employees working in Adana. To begin with, the confirmatory factor analysis is conducted in order to examine the validity of the proposed model in the study and showed that the model has a very good model fit. In the study, in order to reveal the reliability of the scales, Cronbach Alpha internal consistency coefficient and composite reliability coefficient are used and identified that the scales used in the study are reliable. Moreover, using correlation analysis the relationships between the variables are revealed statistically significant. Subsequently, structural equation modeling and bootstrapping method are used in order to test the proposed hypotheses in the context of the research model and revealed the direct, indirect, and total effects between the variables. In this regard, the model proposed in the research frame established a very good model fit. Study results revealed that the perceptions about the supervisor integrity have an effect on the employees’ organizational citizenship behaviors in addition to this there is a partial mediation effect of trust in supervisor in this relationship. These study results are discussed in the context of previously conducted studies and theoretical framework.

Keywords: Supervisor Integrity, Trust in Supervisor, Organizational Citizenship Behavior, Structural Equation Modelling, Mediation Analysis

JEL Classification: D23, C31, C83

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