Application of Fuzzy Multi-Criteria Decision Making Methods on Six Sigma Projects Selection

Article Information
Journal: Business and Economics Research Journal
Title of Article: Application of Fuzzy Multi-Criteria Decision Making Methods on Six Sigma Projects Selection
Author(s): Engin Cakir, Muhsin Ozdemir
Volume: 7
Number: 2
Year: 2016
Page: 167-201
ISSN: 1309-2448
DOI Number: 10.20409/berj.2016217536
Abstract
Six sigma method widely applied in production and service businesses is known as a project-oriented method. In six sigma method, selection of the prior project among others can be considered as a multi-criteria decision-making problem. The conducted literature review has revealed that there is a large number of methods to select six sigma projects. It is more appropriate to use fuzzy multi-criteria decision making methods in project selection since evaluation criteria of six sigma projects include uncertainties. The aim of this study is to select the most appropriate project as a result of evaluating the projects by Fuzzy VIKOR, Fuzzy TOPSIS and Fuzzy COPRAS as methods of fuzzy multi-criteria decision-making and integrating the ranking scores obtained from each method by Copeland method. The proposed method has been implemented in a large scale production company, operating in Aydın ASTİM Organized Industrial Zone.
Keywords: Six Sigma Projects, Fuzzy VIKOR, Fuzzy TOPSIS, Fuzzy COPRAS, Fuzzy AHP, Copeland Method
JEL Classification: M11, C44, L20, C02, D70, O22

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