Article Information
Journal: Business and Economics Research Journal
Title of Article: The Mediating Role of Organizational Commitment in the Effect of Job Stress on Turnover Intention
Author(s): Nilufer Serinikli
Volume: 10
Number: 4
Year: 2019
Page: 915-928
ISSN: 2619-9491
DOI Number: 10.20409/berj.2019.210
Today, people spend most of their time in the workplace and therefore are exposed to stress. Job stress negatively affects organizational commitment of employee, but causes lead to employee’s having intention to leave. The aim of this study is to study the mediating role of organizational commitment on the effects of job stress and turnover intention. For this purpose, a survey of 145 hotel employees in the city center and districts of Edirne was conducted. The study shows that the level of job stress and turnover intention of employee participating the survey is low. On the other hand, it is concluded that the level of organizational commitment of employees is high. Regression was used for the data analysis. The results of the regression analysis showed that the job stress affected the turnover intention in a positive way, while the organizational commitment affected it in a negative way. The results also indicated that organizational commitment seemed to have a partial mediating role on the relationship between job stress and turnover intention.

Keywords: Organizational Commitment, Turnover Intention, Job Stress, Hotel Employees

JEL Classification: D23, L20, M19

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