{"id":2219,"date":"2013-01-22T20:37:05","date_gmt":"2013-01-22T18:37:05","guid":{"rendered":"http:\/\/www.berjournal.com\/?p=2219"},"modified":"2013-01-22T20:45:20","modified_gmt":"2013-01-22T18:45:20","slug":"a-study-on-the-factors-affecting-student%e2%80%99s-satisfaction-in-e-learning-a-model-proposition","status":"publish","type":"post","link":"https:\/\/www.berjournal.com\/tr\/a-study-on-the-factors-affecting-student%e2%80%99s-satisfaction-in-e-learning-a-model-proposition","title":{"rendered":"A Study on the Factors Affecting Student\u2019s Satisfaction in E-learning: A Model Proposition"},"content":{"rendered":"<table width=\"534\" border=\"1\" frame=\"hsides\" cellspacing=\"0\" cellpadding=\"7\">\n<colgroup>\n<col width=\"544\" \/><\/colgroup>\n<tbody>\n<tr>\n<td valign=\"top\" bgcolor=\"#0188a6\" width=\"544\" height=\"15\"><span style=\"color: #ffffff;\"><span style=\"font-family: Arial, serif;\"><strong>Article Information<\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" bgcolor=\"#ffffff\" width=\"544\"><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Journal:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">Business and Economics Research Journal<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Title of Article:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">A Study on the Factors Affecting Student\u2019s Satisfaction in E-learning: A Model Proposition<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Author(s):<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">Baris Kantoglu, Orhan Torkul, Remzi Altunisik<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Volume:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">4<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Number:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">1<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Year:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">2013<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Page:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">121-141<br \/>\n<\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>ISSN:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">1309-2448<\/span><\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#0188a6\" width=\"544\" height=\"16\"><span style=\"color: #ffffff;\"><span style=\"font-family: Arial, serif;\"><strong>Abstract <\/strong><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" bgcolor=\"#ffffff\" width=\"544\">\n<p align=\"justify\"><span style=\"font-family: Arial, serif;\">In this study, relative importance of factors affecting student satisfaction in the context of e-learning are examined. Following a detailed literature review on student satisfaction on e-learning, a model was proposed explaining student satisfaction in the context of e-learning. The factors included in the model are grouped under five headings, formed by fifteen sub-factors. These sub factors are, student-instructor interaction, student\u2019s level of computer usage, student\u2019s attitude towards computer use, instructor\u2019s interest in e-learning, quality of course materials, traceability of student\u2019s development, ease of use of the e-learning system, accessibility to system, quality of interaction with the system, quality, flexibility, currency of the materials, university support services, student tracking and course management. A questionnaire was carried out on 562 students attending to e-learning programs at various levels in order to test the proposed research model. Exploratory factor analysis suggested that the ten factors solution was a better solution than fifteen factors solution. Furthermore, regression analysis findings indicated that only six of the ten factors tend to influence student satisfaction in e-learning.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" bgcolor=\"#ffffff\" width=\"544\">\n<p align=\"justify\"><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>Keywords:<\/strong><\/span><\/span><span style=\"color: #111111;\"><span style=\"font-family: Arial, serif;\">Customer satisfaction, Information Systems, E-learning student satisfaction, exploratory factor analysis regression analysis.<\/span><\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" bgcolor=\"#ffffff\" width=\"544\"><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>JEL Classification<\/strong><\/span><\/span><span style=\"color: #0188a6;\"><span style=\"font-family: Arial, serif;\"><strong>:<\/strong><\/span><\/span><span style=\"font-family: Arial, serif;\">L86, M15, M31<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><table style=\"border: 0px solid #CCC;\" cellpadding=\"3\" width=\"100%\">\r\n  <tr>\r\n    <td width=\"35\">\r\n      <img decoding=\"async\" src=\"https:\/\/www.berjournal.com\/tr\/wp-content\/uploads\/icons\/pdf.gif\" alt=\"https:\/\/www.berjournal.com\/tr\/wp-content\/uploads\/icons\/pdf.gif\" width=20 height=18>\r\n    <\/td>\r\n    <td>\r\n      <b> \r\n<a href=\"https:\/\/www.berjournal.com\/tr\/?file_id=165\">Tam Metin\r\n<\/b> ( <span style=\"font-weight:bolder;\">\u2193<\/span> 4643)<\/a>    <\/td>\r\n  <\/tr>\r\n<\/table><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_2219\" class=\"pvc_stats all  \" data-element-id=\"2219\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/www.berjournal.com\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Article Information Journal:Business and Economics Research Journal Title of Article:A Study on the Factors Affecting Student\u2019s Satisfaction in E-learning: A Model Proposition Author(s):Baris Kantoglu, Orhan Torkul, Remzi Altunisik Volume:4 Number:1 Year:2013 Page:121-141 ISSN:1309-2448 Abstract In this study, relative importance of factors affecting student satisfaction in the context of e-learning are examined. Following a detailed literature [&hellip;]<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_2219\" class=\"pvc_stats all  \" data-element-id=\"2219\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/www.berjournal.com\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,7],"tags":[],"class_list":["post-2219","post","type-post","status-publish","format-standard","hentry","category-manuscript","category-manuscript2"],"a3_pvc":{"activated":true,"total_views":123,"today_views":0},"_links":{"self":[{"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/posts\/2219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/comments?post=2219"}],"version-history":[{"count":0,"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/posts\/2219\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/media?parent=2219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/categories?post=2219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.berjournal.com\/tr\/wp-json\/wp\/v2\/tags?post=2219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}